WeScan Support

Welcome to WeScan support. This page will help you get the most out of WeScan.

We recommend you to read the tutorial manual first. It covers the main features and functionalities of WeScan.
If you have additional questions, the FAQ will be of help. We keep it up-to-date as new questions come in.


Please read our manual here


Unfortunately not.
Due to the device limitation, we only supports devices with LiDAR capabilities, such as iPhone 12 Pro and iPad Pro. We will support more devices with similar capabilities as soon as they will be available in the future.

Panoramas are captured with insta360 and integrated in the WeScan app via bluetooth.
This is not required, but having panoramas will complete your 3D viewer presentation.

Contact us

We’re available to answer your questions.
Send us an email at info@3duniversum.com, and we’ll get back to you as soon as we can.